Cookie Policy
1. Introduction
This Cookie Policy explains how TaskWithAI (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website at taskwith.ai (the “Website”) or use our multi-tenant project-management platform (the “Services”).
This policy should be read in conjunction with our Privacy Policy and Terms and Conditions. By continuing to browse or use our Website and Services, you agree to our use of cookies as described in this policy.
Lawful basis. Strictly necessary cookies are set on the lawful basis that they are required to deliver the Service you have requested. Other cookies are set on the basis of your consent under the Digital Personal Data Protection Act, 2023 of India and, where applicable, other data-protection laws. You may withdraw consent or refuse non- essential cookies at any time using your browser controls (see Section 6).
Effect of disabling cookies. You have the right to refuse or disable cookies, but please note that disabling essential cookies will break authentication and core functionality of TaskWithAI and the Services may become unusable. To the maximum extent permitted by law, our liability for any loss or inability to use the Services arising from your choice to disable cookies is subject to the disclaimers and the cap on aggregate liability set out in our Terms and Conditions.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide a better user experience.
Cookies allow websites to:
- Remember your preferences and settings
- Enable you to sign in to your account
- Analyse how you use our Services
- Improve website performance and functionality
- Deliver relevant content where applicable
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are strictly necessary for the operation of our Website and Services. They enable core functionality such as security, authentication, and session management. Without these cookies, the Services you have requested cannot be provided.
Examples:
- Keycloak Session Cookies: Keep you signed in across our subdomains during your session
- CSRF Tokens: Protect against cross-site request-forgery attacks
- Authentication Cookies: Verify your identity when accessing the app
- Tenant Routing: Remember the workspace slug you are currently in
3.2 Functional Cookies / Local Storage
These technologies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use. If you do not allow these, some or all of these features may not function properly.
Examples (most are stored in localStorage rather than as cookies):
- Preferences: Theme (light/dark/system), date format, time format, week start, timezone
- Sidebar State: Whether the sidebar is collapsed or expanded
- Board Filters: Last selected project, assignee filter, priority filter, and search query on the Kanban board
- Auth Tokens: Short-lived access token and refresh token issued by Keycloak (stored locally for the SPA to call our API)
3.3 Analytics and Performance Cookies
These cookies help us understand how visitors interact with our Website and Services by collecting and reporting information anonymously. This helps us improve our platform.
Examples:
- Usage Metrics: Monitors feature usage and request latencies
- Error Tracking: Helps identify and fix technical issues
- A/B Testing: Tests different features to improve user experience
3.4 Marketing Cookies
We currently do not use marketing or advertising cookies on the in-app experience. If we introduce them in the future on our marketing pages, we will update this policy and where required obtain your consent.
4. Third-Party Cookies
In addition to our own cookies, we use various third-party services that may set cookies to help us provide better Services. These third parties include:
- Keycloak: Authentication, single sign-on, and session management
- Razorpay: Payment processing for subscriptions and seat purchases
- Analytics Providers: To analyse website traffic and product usage
- Email Service Providers: Transactional email delivery
- Content Delivery Networks (CDNs): For faster loading of static assets
These third parties may use cookies to track your activity. We do not control these cookies and recommend reviewing their privacy policies.
5. Cookie Duration
Cookies can be either “session cookies” or “persistent cookies”:
- Session Cookies: Temporary cookies that expire when you close your browser. These are essential for navigation and basic functionality.
- Persistent Cookies: Remain on your device for a set period or until you delete them. These remember your preferences for future visits.
Our cookies and locally stored values typically have the following durations:
- Essential session cookies: duration of your browsing session
- Keycloak SSO cookie: up to 10 hours of idle time, with periodic refresh
- Preferences and saved filters: until you change them or clear local storage
- Analytics cookies: up to 2 years
6. How to Manage Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:
6.1 Browser Settings
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here’s how to manage cookies in popular browsers:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Privacy, search, and services → Cookies and site permissions
Important: If you disable or refuse cookies, parts of our Website and Services may become inaccessible or fail to function, particularly features that require authentication.
6.2 Clearing Local Storage
TaskWithAI stores several preferences in your browser’s localStoragerather than as cookies (sidebar state, board filters, theme). You can clear these from your browser’s developer tools or by signing out and clearing site data.
7. Do Not Track Signals
Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals. At this time, our Website does not respond to DNT browser signals.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Updating the “Last Updated” date at the top of this policy
- Sending you an email notification (if you have an account with us)
- Displaying a prominent notice on our Website
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
9. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy, please contact us:
Cloudifyapps Private Limited, India.
Email: [email protected]
Website: www.taskwith.ai
10. Additional Information
For more information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.
For information about your rights and obligations when using our Services, please refer to our Terms and Conditions.
By continuing to use our Website and Services, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described herein.